F.A.Q
What is VintageTTS about? |
Vintage TTS is a store specializing in archive second-hand fashion products. We strive to bring hard-to-find items, returning the value of history to your home. |
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Our products come from all around the world, and we aim to source them, whenever possible, from the country where they were manufactured or marketed. Many of the items in our store also come from customers who offer us their products. If you're interested in selling a designer piece you no longer use, feel free to contact us on our Instagram (@vintagetts) or via email (Sneakersdelicious@gmail.com).
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All products sold at Vintage TTS go through a quality control process upon arrival. First, we verify the authenticity of the items, using our years of experience and expertise to ensure the reliability of the inspection. Next, we carry out a final preparation of the garment to make sure it’s in perfect condition before uploading it to the website. Once the product is photographed for the website, it is stored to maintain the exact quality shown online—no surprises. If you need more information or want to know any details about one of our products, don’t hesitate to contact us at @vintagetts |
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All orders placed after 17:00 (Spain local time) will ship the next day. All weekend orders will ship on Monday. Any Holiday orders will ship the next available day. On busy periods we could take up to 3-5 Days for shipping, For any extra info need to send a message to @vintagetts |
How much does postage cost & how long does it take? |
All the shipments have different pricing depending on location. Spain Standard Shipping: 5€ Approx. European Standard Shipping: 15€ Approx. Rest of the world: 30€ Approx. *Please try to check out with your address to get an exact shipping cost for your order. ** All orders from Outside of the European Union might be charged with Taxes on the delivery |
I want to get in contact regarding an event or partnership, who do I email? |
For any partnerships please send a direct message on Instagram (@vintagetts) or via Mail (Sneakersdelicious@gmail.com) |
How can I pay? |
We accept all types of payments included on our platform. To check if the payment method you'd like to use is accepted, please proceed to checkout on the website, where you'll find the available options. |
Can I return my order? |
At Vintage TTS, we do not accept returns due to the difficulty in determining the usage of garments once they have left our warehouse. As second-hand clothing, the item may have been used, and once worn, the product loses its value. Therefore: *All sales are finals* Any issues or requests, please contact us via Instagram (@vintagetts) or Mail (Sneakersdelicious@gmail.com) * If the payment of taxes on delivery is rejected by the customer, We won't return the amount paid, we will create a Gift Card with the value of the order once the package arrives back to us. |